Terms of Use

Acceptance of Terms

These Terms of Use form a binding agreement between the account holder and the company that operates Spinlander Casino. Registration, login, or any gameplay on the Spinlander Casino website counts as acceptance of the whole text below. The English version prevails over any translation, and Cypriot law governs the contract.

Put simply, opening an account means you read this page and agreed with it.

Eligibility

Only individuals aged 18 or older may register, and every player must also meet the legal gambling age of the country from which they connect. The service accepts players from Norway, Denmark, Poland, Switzerland, Germany, Canada, New Zealand, and Hungary, subject to any local restriction the player must check for themselves. Residents of jurisdictions that ban offshore online gambling stay outside the eligible base, and the operator may block access from any IP range at any moment.

Worth noting: dual residency, business travel, or the use of tools that mask location do not change the eligibility test — the operator applies the residence declared during KYC.

Account Registration and Verification

Each person holds one account, tied to one name, one email, and one address. During registration the player supplies first name, surname, date of birth, contact data, residential address, phone number, and email; the operator may request identity documents, proof of address, source-of-funds evidence, and a selfie at any point during the relationship. KYC checks run before the first withdrawal and again whenever risk signals appear. Duplicate accounts face closure without notice, bonuses drop to zero, and pending deposits may go to confiscation.

Put simply, the operator serves one player per real-world identity.

Deposits, Withdrawals, and Currencies

Account currencies include EUR, CAD, NZD, PLN, CHF, NOK, DKK, and HUF, with USD available inside specific bonus programmes. Cash operations stay outside the payment stack; every deposit and withdrawal moves through electronic service providers, including Visa, Mastercard, Skrill, Neteller, Paysafecard, MiFinity, Jeton, and crypto rails covering BTC, ETH, USDT on Tron and Ethereum, USDC, LTC, XRP, ADA, BCH, DOGE, TON, and TRX. Deposits credit inside seconds for most methods. Withdrawals follow the same-method rule: the operator returns funds to the source, and any surplus above the deposit lands on a wallet the player nominates.

Worth noting: player funds sit on a bank account separate from the operator’s own accounts, which lifts a common risk of comingling.

Bonuses and Promotions

Every bonus, tournament, and cashback offer carries its own terms that live beside the offer page. Wagering contributions run at 100% for slots, 10% for eligible instant games, 5% for roulette outside live dealer tables, and 0% for other categories. Live dealer games, table games, jackpots, and non-eligible instant games sit outside the bonus scope. Bonus abuse — coordinated play across accounts, low-variance grinding beyond stated limits, or wagering with bonus funds on excluded games — voids the bonus and any winnings it produced.

Game Rules and Fairness

Each game runs the RTP, volatility, and rule set the studio published, and results come from certified random-number generators or, for live tables, from continuously shuffled physical decks under third-party audit. Malfunction voids play and pay, and the operator may reverse rounds that show technical error confirmed by the studio’s logs.

Prohibited Conduct

Prohibited activity covers underage play, use of stolen payment instruments, coordinated multi-account play, exploitation of software bugs, use of automated bots, chargebacks against valid transactions, and any breach of the anti-money-laundering rules of the Union of Comoros, the Republic of Cyprus, or the player’s home country. Confirmed prohibited conduct leads to account closure and confiscation of the affected balance.

Responsible Gambling

Every account carries built-in tools for deposit limits, loss limits, session-time limits, reality checks, cooling-off periods, and self-exclusion. Self-exclusion runs for a minimum of 6 months and cannot roll back inside that window. The operator honours the self-exclusion registers that apply in each supported country and shares data with those registers where the law demands it.

Worth noting: a request to raise a limit takes effect after a 24-hour reflection period, while a request to lower a limit takes effect on the same day.

Account Closure and Self-Exclusion

Players may close an account at any time through the account panel or by email to [email protected]. The operator returns the remaining real balance to the source method after KYC clears. Bonus balances and free-spin balances forfeit on closure. Reopening a self-excluded account before the chosen period ends stays impossible.

Complaints and Dispute Resolution

Complaints reach the operator through the in-account form or through [email protected], and the support team answers inside 24 hours with a case number. Unresolved cases escalate to the licensing body of Anjouan and, for European Economic Area residents, to the ODR platform. Cypriot courts hold final jurisdiction over any residual dispute.

Limitation of Liability

Liability covers direct financial loss caused by the operator’s own breach and capped at the total amount deposited during the 12 months before the event. The operator carries no liability for consequential damage, lost profit, third-party payment failures beyond its control, or force-majeure events such as network outages, power failures, or acts of state.

Intellectual Property

All content on the Spinlander Casino website — logos, graphics, text, game titles as displayed, and software — sits under the copyright of the operator or its licensors. Nothing in these Terms transfers ownership to the player; the account carries only a personal, non-transferable licence to use the service.

Governing Law and Jurisdiction

Cypriot substantive law governs this contract, and the courts of Nicosia hold exclusive jurisdiction. The eGaming Licence of Anjouan governs the gambling permissions. Mandatory consumer-protection rules of the player’s country of residence still apply where local law says so, including the Norwegian Marketing Control Act, the Danish Consumer Protection Act, the Polish Consumer Rights Act, the Swiss Code of Obligations, the German Civil Code, the Consumer Protection Act 2019 in Canadian provinces, the New Zealand Fair Trading Act 1986, and the Hungarian Consumer Protection Act.

Changes to Terms

Amendments take effect on publication, and continued use of the service after publication counts as acceptance. Material amendments trigger a login-time notice. Players who reject the new version may close the account and withdraw the remaining balance after KYC.

Contact

Written notices go to [email protected]. The company address for service sits at Kasou 18, Office 41, 1086, Nicosia, Cyprus.